# BundleSuite Support

We’re here to help you every step of the way — whether you're setting up your first bundle, troubleshooting an issue, or just exploring what's possible.

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### 💬 **Live Chat Support (In-App)**

Have a quick question while working on your bundles? Use our **live chat** right inside the app.

* 💬 Powered by **Crisp** (blue chat icon)
* ⏱️ **Typical reply time:** Within a few business hours
* 🕐 Support Hours: Monday–Saturday, 10am–7pm (IST)

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### 📧 **Email Us Anytime**

Prefer email? No problem — we respond promptly.

* Email: [**bundlesuiteapp@gmail.com**](mailto:bundlesuiteapp@gmail.com)
* Ideal for: Complex issues, screenshots, or follow-up questions

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### 📞 **Book a Free Setup or Troubleshooting Call**

If you're just getting started or need a hand with bundle configuration, design, or advanced use cases — we offer **1:1 video calls**.

* ✅ Walkthrough of setup, styling, and features
* ✅ Personalized help for your store
* ✅ Ideal for onboarding or fixing issues quickly

👉 [**Book Your Call Now**](https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ21mZgB2F2Yry7ERXn9l5RDdG-q7uPJlkbwP--r8pEZ1ReJcEBFZJp1i4BXcI3u6gCbbYzohm68)

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### 🔄 **Already Have an Issue? Try Our Troubleshooting Guide**

We’ve put together solutions for common problems — like bundles not showing, blocks not loading, or app embed issues.

{% content-ref url="/pages/qS7rP3H9bn1lFzlTrRLj" %}
[Troubleshooting & FAQ's](/bundle-suite-help-doc/support-and-roadmap/troubleshooting-and-faqs.md)
{% endcontent-ref %}

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### 🙋‍♂️ **Still Stuck?**

Just reach out! Whether it’s your first day with BundleSuite or you’re a power user — we’re just a message away.

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://bundle-suite.gitbook.io/bundle-suite-help-doc/support-and-roadmap/bundlesuite-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
