> For the complete documentation index, see [llms.txt](https://bundle-suite.gitbook.io/bundle-suite-help-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bundle-suite.gitbook.io/bundle-suite-help-doc/support-and-roadmap/bundlesuite-support.md).

# BundleSuite Support

We’re here to help you every step of the way — whether you're setting up your first bundle, troubleshooting an issue, or just exploring what's possible.

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### 💬 **Live Chat Support (In-App)**

Have a quick question while working on your bundles? Use our **live chat** right inside the app.

* 💬 Powered by **Crisp** (blue chat icon)
* ⏱️ **Typical reply time:** Within a few business hours
* 🕐 Support Hours: Monday–Saturday, 10am–7pm (IST)

<figure><img src="https://4164338169-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOKQ0b2FsDr6RyEn33yqR%2Fuploads%2FXie5CyCFqspGeqsyeSD5%2FScreenshot%202025-07-02%20at%204.38.08%20PM.png?alt=media&amp;token=3e8f4c16-0d16-466f-abdb-3f6af45d3fa9" alt=""><figcaption></figcaption></figure>

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### 📧 **Email Us Anytime**

Prefer email? No problem — we respond promptly.

* Email: [**bundlesuiteapp@gmail.com**](mailto:bundlesuiteapp@gmail.com)
* Ideal for: Complex issues, screenshots, or follow-up questions

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### 📞 **Book a Free Setup or Troubleshooting Call**

If you're just getting started or need a hand with bundle configuration, design, or advanced use cases — we offer **1:1 video calls**.

* ✅ Walkthrough of setup, styling, and features
* ✅ Personalized help for your store
* ✅ Ideal for onboarding or fixing issues quickly

👉 [**Book Your Call Now**](https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ21mZgB2F2Yry7ERXn9l5RDdG-q7uPJlkbwP--r8pEZ1ReJcEBFZJp1i4BXcI3u6gCbbYzohm68)

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### 🔄 **Already Have an Issue? Try Our Troubleshooting Guide**

We’ve put together solutions for common problems — like bundles not showing, blocks not loading, or app embed issues.

{% content-ref url="/pages/qS7rP3H9bn1lFzlTrRLj" %}
[Troubleshooting & FAQ's](/bundle-suite-help-doc/support-and-roadmap/troubleshooting-and-faqs.md)
{% endcontent-ref %}

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### 🙋‍♂️ **Still Stuck?**

Just reach out! Whether it’s your first day with BundleSuite or you’re a power user — we’re just a message away.

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